Enables the company to provide its customers with a bundle of SmarterTools software at no additional cost.
Applied Innovations, a Microsoft Gold Certified Windows hosting provider, today announced that it is extending its partnership with SmarterTools Inc., an information technology management software company, through 2010, enabling it to continue to provide customers with the latest online business software. The company avers that through the seven-year-old partnership, it offers a bundle of SmarterTools software - SmarterMail, SmarterTrack, and SmarterStats - to all of its hosting customers at no charge to them. It adds that customers receive access to full, lifetime licenses to the software that they can use as needed.
The company explains that SmarterMail 6.x provides the alternative to Microsoft Exchange, with a wide variety of enterprise features, including Smartphone synchronization (through Exchange ActiveSync, SyncML, and SmarterMail Sync technologies) and 97% anti-spam out-of-the-box that delivers comprehensive protection from spam and phishing messages. SmarterMail also offers advanced SOX-compliant message archiving and a leading Web-based interface for administrators.
It further explains that SmarterTrack 4.x is a robust help desk application that transforms customer service efforts into a multi-channel communications portal. Features include a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base. The company states that SmarterStats 5.x Web log analytics and SEO software allows businesses to manage website statistics and SEO efforts in a single application, providing them with the tools needed to make informed decisions and run their online business at maximum efficiency.
"In our market, it's important to provide businesses with as many tools as possible to enable them to succeed, compete, and grow online. SmarterTools offers our customers access to high-powered business software that offers real value in the areas of customer service, Web marketing, and email. This software is a meaningful complement to our already large array of value-added features for small to medium sized businesses," said Carlos Caneja, COO, Applied Innovations.