Company drops both bandwidth and disk space quotas in its entire line of shared hosting services, adds telephone-based customer support.

CirtexHosting, a Linux web hosting provider, yesterday announced a seismic-shift in the way it sells hosting services, dropping both bandwidth and disk space quotas in its entire line of shared hosting services, and dropping bandwidth quotas on everything else. The company says that it is also adding telephone-based customer support for the first time.

It articulates that following the lead of its sister company HostV, which recently dropped all bandwidth limits on Virtual Private Servers and Dedicated Servers, the company will become one of the quality hosting providers to offer truly unlimited shared hosting services. Previously, unlimited hosting offers have been limited to companies utilizing low-tier bandwidth and low-quality server infrastructure. The company claims that it uses neither.

It states that it also added telephone-based support for customers. The new support option allows customers to talk to a real, live support representative toll-free, instead of relying on web based live chat or ticket support. There is no additional charge to utilize telephone-based support, and existing methods will remain in place.

The company further states that all its shared hosting plans now offer unlimited RAID protected disk space and unlimited premium bandwidth. Plans start at just $2.49 per month and include Colortex cPanel, 24/7 premium support, and SiteBuilder software. Reseller hosting plans also offer unlimited bandwidth and start at just $24.99 per month.

"Whenever we enhance our billing and plan structure, we always make sure that quality is unaffected and our customers can continue to expect only the very best. The performance of our services remains sacrosanct, and after almost eight years in business, we've only seen improvements in that area. Our ability to offer such unprecedented hosting freedom is a testament to the efficiency and economies of scale we have created, largely through proprietary innovation," said CirtexHosting President John Xie.