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Domains at Retail Adds Assisted Service Plan

23rd March 2007

Includes add-ons like backup and recovery and security scans and available specifically to all dedicated server customers.

Domains at Retail, a web hosting company, on March 21st, 2007, announced that it is expanding options for its dedicated server customers by adding an Assisted Service Plan, a professional solution without the traditional costs.

The company stated that technical support will address needed patches, backups, monitoring and vulnerability assessments.

Customers can get the power of a dedicated server without having to perform all of the administrative tasks associated with an unmanaged account such as server startup, patching and anti-virus protection. Add-on services, with the purchase of a service contract, include security scans, backup and recovery, monitoring and escalation management at no additional fee. Custom engineering options are also available, billed at a flat hourly rate.

"An important notion for companies wanting a dedicated servers is the daunting task of server maintenance. The Assisted Services plan for Dedicated Servers shifts the role of IT server maintenance to us," said an employee from the company.




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