Includes add-ons like backup and recovery and security scans and available specifically to all dedicated server customers.
Domains at Retail,
a web hosting company, on March 21st, 2007, announced that it is
expanding options for its dedicated server customers by adding an
Assisted Service Plan, a professional solution without the traditional
costs.
The company stated that technical support will address needed patches, backups, monitoring and vulnerability assessments.
Customers
can get the power of a dedicated server without having to perform all
of the administrative tasks associated with an unmanaged account such
as server startup, patching and anti-virus protection. Add-on services,
with the purchase of a service contract, include security scans, backup
and recovery, monitoring and escalation management at no additional
fee. Custom engineering options are also available, billed at a flat
hourly rate.
"An important notion for companies wanting a
dedicated servers is the daunting task of server maintenance. The
Assisted Services plan for Dedicated Servers shifts the role of IT
server maintenance to us," said an employee from the company.