New Service Level Agreement will include 100% network uptime and two hour hardware replacements.

FastServers.net, a provider of dedicated servers, yesterday announced that it is modifying its current Service Level Agreement by implementing Enterprise-Echelon to include 100% network uptime and two hour hardware replacements. 

The company says that with the advent of network upgrades and an improved inventory system, it has an ability to provide an increased level of uptime and much-improved turnaround times during hardware failures. FastServers.Net's data center located in the Midwest is a N+1 Tier 1 and provides hosting facility that features a combination of Hurricane Electric, InterNAP, & WilTel/Level3 connectivity.

"With these two major upgrades to the SLA we will begin an aggressive campaign that targets larger enterprise clients that have the need for high availability as well as quick resolutions to even the most critical of issues", states Aaron Phillips, Vice President of Sales and Marketing for FastServers.Net.