Account Executive Team is an addition to the existing line of support for its clients; aims to maintain overall client satisfaction.

Host Department, a web hosting and domain name registration provider, today announced that it has taken customer and technical support to a new level with its dedicated Account Executive (AE) in every hosting account.

Host Department claims that the Account Executive Team is an addition to the company's existing line of support for its clients, with the aim to maintain the level of clients' overall satisfaction with its services. The company's clients can contact their assigned Account Executives directly from their hosting control panels. The choices of communication include LiveChat, Phone, Email, and Yahoo/MSN/ICQ/AIM Instant Messengers ensuring no client has difficulty contacting their Account Executive.

"The Account Executives will step in when the technical support and call center staff cannot resolve a client's issue. Their primary task will be to provide the resolution to any problems, whether billing, technical or administration by escalating or directing clients' concerns to the appropriate department with high priority," said Brad Davis, Host Department, Operations Manager.