HostAssist enables customers to resolve conflicts between them and their web hosting company.

HostChart.com, a web hosting directory, today announced a new program, HostAssist to help customers resolve conflicts they have with their web hosting company for free.

According to HostChart, in today's hosting market, the consumer is more knowledgeable and aware when they are begin misled by a web hosting company. But most people are afraid to challenge their web hosts for fear of the hosting company taking their site offline or providing less support in the future. HostAssist allows website owners to feel comfortable disputing charges or services of their hosting company.

The company says that customers needs to sign-up for a web hosting account with a hosting company that advertises on HostChart or should be a member of the HostChart Hosting directory to be eligible for this service for free.

Rodney Ringler, President of HostChart says, "We are looking to provide more tools to add to the vast set of resources we already provide. The consumer is more knowledgeable in web hosting and we need to evolve our tools and information to meet their needs."