Three years managed services contract reflects customer service levels, ensuring that the internet facing POS applications are available securely.
Attenda Limited,
a managed services provider, today announced that RCI Financial Services Limited
has signed a three year hosting contract for the operational management and
support of their critical Point of Sale (POS) system.
The company states
that RCI Financial Services Limited is a owned subsidiary of Renault S.A. It
further states that the POS system is accessed by dealers via the web and
supports the financial services offered by Renault and Nissan in the UK. RCI
Financial Services prides itself in offering the quality of service that its
customers expect from a specialist motor manufacturer finance company, it
claims. The company explains that its managed services contract reflects the
customer service levels, ensuring that the Internet facing POS applications are
available, secure and meeting the business needs.
Commenting on the
contract, Chris Hazlehurst, IT Director, RCI Financial Services, says ''Our
timescales were extremely tight and, therefore, it was vital that we eliminated
all possible risk from the project.'' Hazlehurst continues, ''Attenda were
highly responsive to our needs and we were confident that their proven
capability in the rapid deployment and operational management of business
critical applications would minimise the risk.''