Introduces new online performance metrics for email hosting.

RealMetrics, an independent provider of objective performance metrics based on systematic testing of online services, today announced  email hosting as their online performance metrics.

The company says that, they establish actual accounts with online service providers and then conduct over 110,000 systematic tests per day to generate detailed performance data. For the new email hosting category, the tests include uptime, email delivery reliability, email delivery latency, and technical support response times.

"All of the metrics should be considered when evaluating email hosting providers, the Uptime Metric measures the availability of each provider's POP3 and SMTP servers. The Email Delivery Reliability Metric measures if emails are properly delivered by each provider and the Email Delivery Latency Metric measures how quickly each provider delivers emails. Finally, the Technical Support Responsiveness Metric measures how quickly each provider responds to technical support questions, we conduct these tests from multiple locations across the U.S. to ensure accurate results," stated Kent Johnson, RealMetrics Chief Technology Officer.