123-reg Boosts Online Support
 

123-reg, a hosting support provider, yesterday announced that it has revamped its support website to make it easier to buy a domain name and get a website online.

The company claims that it provides an extensive FAQ section, live information on system status and a personalised Q&A, where users can track the progress of their question online. In addition to providing support for technical difficulties, they provide step-by-step guides, tutorials and the ability to create a website in minutes using 123-reg's Instant Site.

"Our new hosting and support site, www.123-support.co.uk, does more than answers customers' technical questions, it's a one stop guide for web hosting and domain names. The new FAQ section is already pretty extensive, but we want to make it even better, so are inviting customers to submit their own questions. In time, we believe it will be the most sophisticated, yet intuitive, web hosting support resource on the web", says Mark Beyer, sales and marketing director at www.123-reg.co.uk.